For a while now NCN signage has been present at the Muston Bridge access point on Woolsthorpe Lane, Muston. When placed users could easily access NCR15 on the rail path as the gate was permanently open, however the gate is now permanently locked and the only access through is a small pedestrian gate which has led to a complaint being sent to Sustrans from a user about this unfriendly access and they explained how they had to lift their cycles over the gate.
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| Unfriendly cycle gate and access point signage. |
An apology has been sent on to the user and an explanation of how to access the path's end further along the road if they happen to use the path again, I have also removed the signage from the access point. For the moment could I please ask that the signs are not replaced so's not to receive further complaints.
I have however asked Jane Chapman (Signing Officer) at Sustrans to make up a small patch to placed with a NCN sign explaining and directing users to an access point can be found around 500 yards along the road.
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